0899 04 83 85
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Privacy Policy

Last updated: March 5, 2026

1. Data Controller

The controller of your personal data is CleanCo, located at 39 Evliya Chelebi St., Entrance A, Apt. 8, 1619 Knyazhevo, Sofia, Bulgaria. You can contact us at: [email protected] or 0899 04 83 85.

2. Data We Collect

We collect the following categories of personal data:

  • Contact information: name, phone number, email address — when you submit a contact form.
  • Property details: property type, area, number of rooms — for preparing quotes.
  • Technical data: IP address, browser type, operating system — collected automatically when visiting the site.

3. Purpose of Processing

  • Processing your inquiries and preparing quotes.
  • Communication regarding our services.
  • Improving website functionality and security.
  • Compliance with legal obligations.

4. Legal Basis

We process your data under the following grounds in accordance with Regulation (EU) 2016/679 (GDPR):

  • Consent (Art. 6(1)(a)) — for submitting inquiries.
  • Legitimate interest (Art. 6(1)(f)) — for improving services and security.
  • Contractual necessity (Art. 6(1)(b)) — for fulfilling service agreements.

5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. Data may only be shared with service providers who assist in our operations (hosting, email services), with appropriate security measures in place.

6. Data Retention

Personal data is stored for the period necessary to fulfill the purposes for which it was collected, or until you withdraw your consent. Contact form data is retained for up to 12 months after the last communication.

7. Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten").
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP).

8. Contact

For questions about this policy or to exercise your rights, contact us at: [email protected].

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